FAQ

Frequently asked questions

The answers to the questions people browsing MANUARTI ask most often. If what you are looking for is not here, write to us: the contacts page is the most direct route.

What this site is

What is MANUARTI?

An atlas of the arts the territory keeps alive. The hands that work leather, clay, marble, wool, wood. The wineries, the olive mills, the dairies, the bakeries that still measure time in seasons. The markets where all of this comes together every week.

MANUARTI brings them into a network, tells their story, makes them findable by those looking for them — no intermediaries, no shortcuts.

Can you buy the products here?

No, and there is a reason. MANUARTI is the place for the story: here workshops and businesses have the time to make themselves known, to say how they work, to show what they produce.

Selling needs another space, built for that purpose: the Market Hub, the project's e-commerce site, which you will find at the foot of every page. Two distinct places, one to discover, the other to buy.

So what is this site for?

For finding the right artisan. For discovering a craft you thought had disappeared. For planning a journey knowing where white marble is worked, where pecorino is matured, where honey is sold at the Saturday morning market.

For writing or telephoning directly to whoever interests you, with no filters.

How to find what I am looking for

How do I find a specific artisan?

Three routes. From the Producers section you filter by province and by craft. From Crafts you start from what you are looking for — ceramics, goldsmithing, leathercraft. From Territories you enter a province and discover who works there.

Can I filter by province?

Yes. At the top of every list you will find the provinces of the network as clickable pills. Select one, two, all of them: the list updates in real time. The same applies to the craft and category filters.

Can I filter by type of craft?

On the Producers page there is a Craft filter covering all the know-how in the network. On the Crafts page you filter by broad category: Handmade goods and crafts, Wood, Textiles and clothing, Food and wine.

The four families in which every craft of the territory finds its place.

How do I find the markets in an area?

From the page of the province you are interested in: every territory has its historic markets, mapped by day and by square.

These are the places where the artisans of the network meet the public every week — some for decades, some for generations.

Visits, contacts, experiences

Can the workshops be visited?

They can, and it is worth it. An open workshop is another thing entirely compared with a profile: there are the smells, the sounds of work, the hands that explain a gesture to you.

Every artisan in the network decides how to welcome visitors — some by appointment, others at fixed times, others during events. The details are given in the workshop's profile. For more, write directly to the artisan, or contact us.

Are tastings possible?

Yes, at many of the businesses in the network: the olive mills, the wineries, the dairies, the beekeepers. Arrangements and bookings are handled by each producer: you will find the details in their profile.

A tasting is the most direct way to understand why an oil or a wine from a certain place tastes of that place and not of another.

Do you organise courses or workshops?

Not directly. But some artisans in the network also open their workshop to learning: short courses in ceramics, mosaic, embroidery, woodwork. When they do, you will find it noted in their profile.

Learning a gesture from someone who has practised it for thirty years is an experience worth having.

Can I telephone an artisan directly?

Yes, when the number is in the profile. Call during working hours: many answer in person, with no answering machine.

If they do not answer, try again later or send an email. Real workshops are at work, not waiting by the telephone.

Geography of the network

How far does the network reach today?

The network is firmly rooted, and every province of the founding region is mapped, described and open to exploration. The project was born within a regional decree and took shape there.

The horizon is wider: in the coming months MANUARTI will open up to other Italian regions that share the same heritage of know-how.

Will I find artisans in every province of the network?

Every mapped province has its own dedicated page, with the crafts, the finest producers and the markets of the territory. The network grows over time, with care: the priority is quality, not numbers.

A craft or a business from my area is missing. What do I do?

Tell us. On the Join us page you will find the form for suggesting artisans who in your view ought to be part of the network.

Well-informed suggestions are welcome: every new profile is another piece of the territory made visible again.

For artisans and producers

I am an artisan. How do I join the network?

Go to the Join us page and fill in the form (link or QR code). We receive the application, we get in touch, we talk. From there we work out together whether and how to join the network.

The conversation comes before the decision.

What do I get by joining MANUARTI?

A dedicated profile that tells the story of your workshop: the history, the techniques, the products, the contacts. Visibility to a national and international public looking for real craftsmanship, not souvenirs.

And the possibility — if you want it — of selling on the Market Hub, the project's e-commerce site. What you get out of it depends on how you choose to be part of the network.

Do I already need to be well known or have my own website?

No. What counts is the quality of the work, its consistency with the tradition of your craft, and materials and processes that can be verified.

Having your own website or online presence is not required: if it is missing, we build it together. It is part of what we do.

What is the difference between MANUARTI and the Market Hub?

MANUARTI tells your story, makes you known, puts you in touch with those looking for what you do. The Market Hub sells your products online, with logistics, payments and shipping.

You can be on one, on the other, on both. The network is the same, the functions are complementary.

Privacy, contacts, reports

How do I contact you with a general question?

The Contacts page, from the footer. You will find an email address and a contact form. We reply within two or three working days — the network keeps human time, not automatic time.

I have found a mistake on a profile. Who do I report it to?

Through the Contacts page, saying which profile it concerns. We check and correct.

The profiles are made with care but can always be improved: telling us is an act of participation, not of criticism.

How do you handle my data if I fill in a form?

In accordance with the GDPR. In the Privacy Policy in the footer you will find what we collect, how we use it, and how you can ask for your data to be amended or deleted.

We work with the transparency we owe to those who write to us.